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Frequently Asked Questions:

What we do:

How does this work?

We wanted to make owning a website easy, affordable and rewarding. Too many people pay for a website and then just leave it there, hoping it brings them customers. Websites need to be nurtured, adapted, as time goes by. You need to keep the information and the experience fresh.

Our monthly package allows you to do that, it allows you to get the website that is right for your business, regular updates and changes and the support your business needs to grow online.

Our service is affordable too, at just £49 a month over a course of a year you will still pay less than many web designers would charge for just a website, plus we offer all the extras, at no additional cost, and the continued support and updates. Really we don't believe we can be beaten on value for the quality of service we supply.

What does it cost?

Our service costs £49 per month, no additional costs, no hidden charges. You pay two months upfront and agree to stay with us for 12 months.

Broken down that is £588 per year for a brand new website, up to 20 hours of development time per month after the site is ready and all your domain and hosting costs taken care of.

What can I change?

The way our system works means that you don't need to make changes yourself, everything comes through us. So no matter the change you will contact your account manager and let them know what you need, they will then make the changes to your site within 2 working days (usually much quicker).

So what changes can you make?

This is what makes our service great, that is up to you, just tell us what you need and we'll make it happen. You get up to 20 hours of development time per month after the initial website build. That's enough to add several new pages, change the text around, create a holiday theme, add new features, anything you need we will do our best to provide. It makes us happy to make you happy!

Are there any hidden fees?

Absolutely not, we charge £49 per month and that is it. You will get all the development time needed to launch the website, then up to 20 hours of development time per month plus SEO support.

We'll also pay for your domain name, that's any available (unregistered) .com, .net, .org or .co.uk domain for your business.

We'll pay for the hosting including serving the site from a Content Delivery Network (CDN)

We'll even buy stock images for the site (up to 5 a month).

We will not charge you for any additional services or features required to own a website.

Who owns my site?

You do!

The website will be yours, you will be under contract for 12 months, that pays for the site, the domain will be registered to you, the copyright on the bottom of the website will be yours and you will have all rights and responsibilities that come with owning your own website.

We are just your web designers, we will design, build, deploy and maintain your website, but it is 100% your website.

How do I order?

You can sign up to our service using the form below or the by clicking here.

You will need to answer some questions about your website and then we'll be in touch within 2 working days (usually much quicker) to let you know if we can help you.

Who do you accept?

Our service is perfect for many small/medium size businesses but obviously there will be some that would not suit our style of work. If we do not think we can help you we will let you know and explain why. It doesn't happen often, but it's important to us that every client we take can get the absolute best service possible from us.

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About Differo:

Where are we based?

We are based outside of Bournemouth in the town of Christchurch on the south coast of the UK.

Most of our clients are spread across the UK but we are able to take clients from across the EU, USA, Canada, Australia and New Zealand.

How long have you been trading?

Differo has been trading since 2012 although our new monthly fee based structure is new for 2014. Anthony, the boss, has over a decade of experience building websites and web based systems. He was completed projects for everything from sole traders up to multi-nationals and government departments. Anthony also has extensive experience in marketing (primarily online) and spent several years building web application systems for the finance industry.

What software do you use?

To design the websites we use the latest release of Adobe Photoshop, then the websites themselves are coded by hand in Adobe Edge Code CC. We use a variety of languages but most sites are either HTML4 or HTML5 with a mix of CSS2 and CSS3. We develop in PHP and use MySQL databases. Client side coding is done in Javascript and Jquery. For hosting the servers run on Linux and we use CloudFlare for our CDN.

Existing Customers:

I have lost my rep's contact details?

No problem, contact us through our main contact page.

Can you do holiday themes?

Holiday themes, particularly Christmas decorations, are very popular so give us plenty of notice. Remember we can always set the decorations to appear at a certain date and remove themselves after Christmas so you don't need to wait until December to ask.

I have forgotten my log in details.

No problem, contact us through our main contact page or through your account manager and we will reset them for you.

I don't have log in details.

The client account area is currently in beta and available to a few clients while we iron out any issues, if you would like access please contact us through our main contact page or through your account manager.